Livin' KKB
AUTOLOAN 2024
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FAQ LIVIN KKB
Frequently Asked Questions
What is Livin’ KKB?
Livin’ KKB is a feature in the Livin’ by Mandiri application that provides end-to-end financing services for vehicle purchases to Bank Mandiri customers through credit applications processed by financing institutions cooperating with Bank Mandiri. Through Livin’ KKB, customers can enjoy various features, including a wide selection of vehicles, credit simulation, an easy application process, and attractive offers, all integrated in one application.
What promotions and interest rates can I get with Livin’ KKB?
Vehicle financing applications through Livin’ KKB receive special interest rates with the following details:
Interest rates:
| New Car | |
|---|---|
| Tenor (Years) | Flat Interest Rate ADDM per Year |
| 1 | 1.99% |
| 2 | 2.55% |
| 3 | 2.45% |
| 4 | 3.75% |
| 5 | 4.55% |
| Used Car | |
|---|---|
| Tenor (Years) | Flat Interest Rate ADDB per Year |
| 1 | 7.19% |
| 2 | 7.06% |
| 3 | 7.68% |
| 4 | 7.80% |
| 5 | 9.19% |
Notes:
- These interest rates are valid until December 31, 2026.
- Interest rates are subject to change at any time.
- ADDB = First installment paid at the end.
- ADDM = First installment paid in advance, thus charged as an initial credit cost.
Free of provision fee
What are the benefits of Livin’ KKB?
Livin' KKB provides many benefits to customers, including:
- Special interest rates for customers
- Free provision fee
- Short and easy application form, integrated with customer database in the Livin’ by Mandiri app
- Integrated payment in Livin KKB for catalog applications
- Complete features that make it easy for customers to apply for vehicle financing end-to-end, from vehicle selection, payment, to real‑time application status tracking anytime, anywhere
- Livin KKB Pegawai refers to FAQ: bmri.id/livinkkbpegawai
What features are available in Livin’ KKB?
The features available in Livin’ KKB include:
- Indicative Limit
Maximum limit based on the bank’s internal assessment, non‑binding. The final limit is obtained after the credit application is processed by the bank’s partner financing institution. - Explore Vehicles
Customers can get complete information about the vehicle they wish to purchase, including exterior and interior, as well as specifications. - Vehicle Recommendations
Customers can see vehicle options that match their limit and desired budget. - Loan Simulation
This feature helps customers calculate installment simulations based on down payment amount, insurance, and selected tenor. - Financing Application
Customers can apply for vehicle financing online through Livin’ KKB easily and quickly, divided into 2 stages: Simulation and filling in personal data. - Track Application Status
Customers can monitor the latest updates on their financing application directly in the Livin’ by Mandiri app. This feature makes the financing process more transparent without having to ask bank officers manually.
Who is eligible to apply for vehicle credit through Livin' KKB?
Customers who can apply for financing through the Livin’ KKB app are selected customers based on criteria determined by Bank Mandiri.
Where can I access Livin’ KKB?
Customers can access Livin’ KKB in the Livin’ by Mandiri app via:
- On the Home screen, scroll down and tap the ‘Livin KKB’ banner in the ‘Product Pilihan’ section.
- or
- Tap the ‘Produk Anda’ page on the bottom navigation bar, then tap the ‘Pinjaman’ tab. After that, tap the ‘Livin KKB’ banner.
What types of vehicles can I apply for through Livin’ KKB?
Vehicle financing through Livin’ KKB can be used for purchasing new cars, used cars, and new motorcycles. Specifically, used car and new motorcycle financing is available for selected customers based on criteria determined by Bank Mandiri.
What vehicle brands are available in Livin' KKB?
Customers can view cars and motorcycles.
Car brands: Toyota, Honda, Mitsubishi, Suzuki, BYD, Daihatsu, Hyundai, Chery, Wuling, Mercedes Benz, BMW, Lexus, Mini, Subaru, Geely, Xpeng, GWM, Mazda, BAIC, Jetour
Motorcycle brands: Yamaha, Vespa, Gesits, Polytron, Alva
What is the maximum financing limit I can apply for through Livin’ KKB?
The maximum financing limit is IDR 5 Billion.
What is the minimum and maximum age to apply for vehicle credit through Livin’ KKB?
Minimum age at application is 21 years or married, and maximum 65 years at loan maturity. For Bank Mandiri Priority/Private customers, there is no age limit at loan maturity.
What tenor can I apply for through Livin’ KKB?
Minimum 1 year and maximum 5 years. The maximum tenor is also limited by the retirement age (65 years) for regular customers (whichever is shorter). For Priority/Private customers, the maximum tenor is not limited by age or retirement age.
Can vehicle financing applications through Livin’ KKB be processed with joint income?
Joint income applications are not yet available for Livin’ KKB.
How much is the booking fee payable through Livin' KKB?
The booking fee to be prepared by the customer for catalog purchases is determined by the price tier of the unit to be purchased:
- Car booking fee starts from IDR 5 million
- Motorcycle booking fee starts from IDR 500 thousand
If my credit application is rejected, will the booking fee be refunded?
If the credit application is rejected, the booking fee will be refunded by the Dealer according to the SLA and regulations based on the Dealer’s internal provisions.
What is the minimum Down Payment (Total Down Payment / TDP) required through Livin' KKB to obtain financing?
The TDP that can be paid to obtain financing from Bank Mandiri’s partner financing institution is at least 15% of the on‑the‑road vehicle price or as per applicable regulations.
How long does it take for the vehicle to be delivered after I pay the TDP?
Vehicle delivery time is subject to the SLA and internal provisions of the Dealer, which were previously informed to the customer during the credit offer process.
How does the application process work for indent vehicles?
The application process for indent vehicles follows the same procedure as for ready‑stock vehicles.
What are the refund terms for the booking fee in Livin’ KKB?
The booking fee refund terms follow the provisions of each dealer registered in Livin' KKB, which can be read on the following page: bmri.id/livinkkbrefundbookingfee
How can I track the status of my financing application in Livin’?
Customers will receive a notification that the financing application has been successfully submitted, and they can track it through the Application Status Detail in Livin’ KKB.
Who can I contact for more information?
- Nearest Bank Mandiri branch.
- Mandiri Call – Hotline 14000
- Livin' Call by Mandiri (Toll‑free) in the Livin' by Mandiri app
- Contact Mandiri Utama Finance
- • WhatsApp MONA (MUF Online Assistant) : 082111824010
- • MUFCall : 1500824 (Mon–Fri: 08.00–15.00 WIB & Sat: 08.00–12.00 WIB)
- • MUFMail : mufcare@muf.co.id (Mon–Fri: 08.00–15.00 WIB & Sat: 08.00–12.00 WIB)
- • Website : www.muf.co.id
- • MUF Branch Office : Operating hours Mon–Fri: 08.00–15.00 & Sat: 08.00–13.00 local time.
- Contact Mandiri Tunas Finance
- • Care Center 1500059 (Mon–Fri 08.30–17.00 WIB)
- • email : customer.care@mtf.co.id (Mon–Fri 08.30–17.00 WIB)
- • MTF Branch Office : Operating hours Mon–Fri: 08.30–15.00 & Sat: 08.30–13.00 local time.
- • WhatsApp MTF - MARSHA (08111455740, Mon–Fri: 08.30–17.00 & Sat: 09.00–12.00)
What are the terms and conditions of Livin' KKB?
The terms and conditions of Livin' KKB can be viewed at bmri.id/snklivinkkb