Informasi Penyesuaian Biaya Cetak Mutasi di ATM/CRM Bank Mandiri
FAQ Penyesuaian Biaya Admin Cetak Mutasi di ATM Bank Mandiri
Information on the Adjustment of the Statement Print Fee at Bank Mandiri’s ATM/CRM
1. What is the adjustment to the transaction fee for the Statement Printing feature at ATM/CRM?
The transaction fee adjustment refers to a change in the fee charged to customers when performing a Statement Printing transaction through Bank Mandiri’s ATM/CRM machines.
2. When will the administrative fee adjustment take effect?
The administrative fee adjustment will take effect in January 16th 2026.
3. Which services are affected by this fee adjustment?
The adjustment applies only to Statement Printing transactions conducted through Bank Mandiri’s ATM/CRM machines. Other transactions are not affected and will continue to follow the applicable fees.
4. What will be the administrative fee after the adjustment?
Starting on the effective date, the administrative fee will be Rp2,000 per transaction.
5. Will the fee adjustment apply to all ATM/CRM machines?
Yes. The fee adjustment applies to all Bank Mandiri ATM/CRM machines across Indonesia.
6. Are there alternative channels to view account statements without any fee?
Yes. Customers may access their account statements free of charge through:
- Livin’ by Mandiri
- e-Statement sent to the customer’s registered email
7. Who can customers contact for further information?
Customers may contact Bank Mandiri Call Center 14000 or email Mandiricare@bankmandiri.co.id for additional information.
For More Information
Mandiri Call 14000