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QRIS Tap NFC-Based at Livin' by Mandiri

Discover all the ease of financial transactions on Livin' and learn how to use it here.

How to enable NFC and set default QRIS Tap

1

 

Select QRIS Tap menu

2

 

Enter PIN for Livin’

3

 

Before continuing, make sure the NFC on your phone is enabled.

4

 

Go to the settings menu on your phone to enable NFC.

5

 

Press the button to enable it

6

 

Follow the instructions displayed on the screen

7

 

QRIS Tap is ready to be used for transactions

QRIS Tap Payment Method

1

 

Click “Login”

2

 

Log in to Livin' by Mandiri app using your fingerprint

3

 

Select See All

4

 

On the All Menu page, select the QRIS Tap menu

5

 

Enter PIN for Livin’

6

 

Follow the instructions displayed on your phone screen by tapping your phone on the payment machine

7

 

Confirm the payment status at the store or merchant.

QR NFC NEW

Frequently Asked Questions (FAQs)

Introduction

 
What is the QRIS Tap NFC-Based feature?

QRIS Tap NFC-Based is one of the features in the New Livin' by Mandiri application that allows customers to make payments using the NFC method on payment machines.

Currently, the QRIS Tap NFC-Based feature can only be used on Android OS devices including Huawei which has an NFC feature.

  • Customers can make transactions quickly and easily by bringing their smartphone (Tap) closer to payment machines that provide NFC technology.

  • Customers can choose to pay using the various sources of funds available at New Livin by Mandiri, both accounts and credit cards.

Payments using QRIS Tap NFC-Based can be made at merchants who have payment machines and have activated the QRIS Tap menu, as well as transportation gates that accept QRIS Tap payments.

For now, that is:

  1. CASA(Savings and Current Accounts) 

  1. Credit Card

As well as other sources of funds that can be developed in the future

Terms & Fees

 

Yes, QR Payment transactions using credit card resources can be paid in instalments in accordance with the minimum transaction requirements that apply using a credit card.

There is no additional fee charged to customers who transact using QRIS Tap NFC-Based at Livin' by Mandiri.

The QRIS Tap NFC-Based transaction limit is Rp10 million/transaction with a total daily limit of Rp10 million.

Risks & Constraints

 

To be able to transact using QRIS Tap NFC-Based in the New Livin' by Mandiri application, there are several things that must be ensured:

  • Customers must ensure that their Smartphone is connected to a stable network and internet connection.

  • If the customer uses a wifi network, make sure the device is connected to wifi. If the customer is using a cellular network, make sure the data package is sufficient and the network is stable.

  • Make sure the customer's Balance/Limit is sufficient

  • Make sure your smartphone has NFC enabled

  • Ensure the default contactless setting on your smartphone is directed to the New Livin' by Mandiri app

Yes, customers can request a refund to the merchant upon agreement between the customer and the merchant.

Customers can directly contact the merchant, 14000 or the nearest Mandiri Branch.

Customers can call 14000, email mandiricare@bankmandiri.co.id and visit the nearest branch to apply for a refund.

The SLA from complaint to refund to customer is a maximum of 10 working days.

  • System failure in carrying out QRIS Tap NFC-Based transactions

  • Bank Mandiri may temporarily stop the source of funds used by the Customer to transact using QRIS Tap NFC-Based based on the Bank's consideration of the risk of the source of funds.