Informasi Penyesuaian Biaya Admin Transfer Online Kartu Mandiri di ATM/CRM
ATM FAQ
FAQ on Adjustment of Online Transfer Administration Fee for Mandiri Card at ATM/CRM Bank Mandiri
What is meant by the adjustment of the Online Transfer administration fee for Mandiri Card at ATM/CRM?
The adjustment of the administration fee is a change in the fee charged to Mandiri customers when making Online Transfer transactions through Bank Mandiri ATM/CRM machines.
When does this adjustment take effect?
The adjustment will take effect on March 3, 2026.
Which services are affected by this adjustment?
The adjustment only applies to Online Transfer transactions of Bank Mandiri customers conducted through Bank Mandiri ATM/CRM machines. Other transactions are not affected and remain subject to the current applicable fees.
How much is the administration fee after the adjustment?
Starting from the effective date, the administration fee changes from IDR 6,500 to IDR 7,000 per transaction, with the following matrix:
| No | Card Issuer | Machine | Destination Bank | Existing Fee | New Fee | Note |
|---|---|---|---|---|---|---|
| 1 | Bank Mandiri | ATM | Himbara | 4,000 | 4,000 | Unchanged |
| 2 | Bank Mandiri | ATM | Non-Himbara | 6,500 | 7,000 | Changed |
| 3 | Bank Mandiri | CRM | Himbara | 6,500 | 7,000 | Changed |
| 4 | Bank Mandiri | CRM | Non-Himbara | 6,500 | 7,000 | Changed |
Himbara = Himpunan Bank Milik Negara
Does the adjustment apply to all ATM/CRM machines?
Yes. The adjustment applies to all Bank Mandiri ATM/CRM machines.
Are there alternatives to making online transfers besides ATM/CRM?
Yes. Customers can make online transfers through:
- Livin' by Mandiri
- Kopra by Mandiri
- Mandiri Branches
- EDC Agen Bank Mandiri
