In order to safeguard and enhance Bank Mandiri’s reputation, risk control systems and facilities are needed through active participation of Bank Mandiri employees and other stakeholders to submit reports regarding acts or indications of fraud and/or non-fraud that can harm customers and Bank Mandiri.

This is in line with the 2nd Pillar of Anti-Fraud Strategy (SAF), namely the Detection Pillar which is part of a fraud control system, that includes a Whistleblowing System (WBS) mechanism. In its implementation, Bank Mandiri has provided media for reporting violation called Whistleblowing System - Letter to CEO (WBS-LTC).

Reports may be submitted using the facilities that have been provided, namely: