Awards

Awards Institution Date
Anugerah Media Humas 2013

2nd Place, Website Kementerian LPNK/BUMN/PTN

Badan Koordinasi Kehumasan Pemerintah (Bakohumas) December 20th 2013
Indonesia Good Corporate Governance Award 2013

Indonesia Most Trusted Company

Indonesia Institute for Corporate Governance (IICG) & SWANetwork December 16th 2013
Anugerah BUMN 2013

BUMN Jasa Keuangan Berdaya Saing Terbaik

BUMN Track December 5th 2013
The 2nd Indonesia Public Relations Awards & Summit

PR Choice Program for Wirausaha Muda Mandiri (WMM)

Serikat Perusahaan Pers (SPS) November 29th 2013
The Banker Awards 2013

Bank of The Year in Indonesia 2013

The Banker November 28th 2013
1st Asian Company Secretary of The Year Recognition Award 2013

Asia's Best Corporate Secretary in Indonesia

Corporate Governance Awards November 18th 2013
IT Banking Excellence Award 2013

1st place, Bank Umum Kelompok Usaha (BUKU) 4 for Best IT

Warta Ekonomi November 13th 2013
Indonesia Operational Excellence Award 2013

Innovation : “SLA 30 Minutes Analysis Export Document: The Fastest Unit Processing in The World”

SSCX International dan SHIFT Magazine November 12th 2013
PR Program & People Of The Year 2013

Corporate Social Responsibility Program 2013

MIX Magazine November 7th 2013
Indonesia Brand Champion 2013 Award

Gold Brand Champion of Most Preferred Mortgage Brand

Markplus Insight October 31st 2013
4th Infobank BUMN Awards 2013

Excellence Performance for Financial Institution

Infobank October 30th 2013
Social Media Awards

Great Performing Brand in Social Media – Kredit Kepemilikan Rumah (KPR)

Marketing Magz & Frontier Consulting Group October 22nd 2013
Annual Report Award 2012

2nd place, BUMN Keuangan - Listed

Kementeriaan BUMN RI, Indonesia Stock Exchange, OJK October 17th 2013
Forbes Global 2000

446th place on the Forbes Global 2000

Forbes October 10th 2013
Indonesia Banking Awards; Best Performance Banking 2013

Bank Umum Kelompok Usaha (BUKU) 4

Tempo Media Group dan Center for Risk Management Studies (CRMS) Indonesia October 1st 2013
Asiamoney Summer Awards Dinner 2013

Best Domestic Providers of FX Services voted by Financial Institutions

Asiamoney September 26th 2013
Anugerah Perbankan Indonesia 2013; Modal Inti > Rp30 T
  • 1st place, Good Corporate Governance
  • 1st place, Corporate Communication
  • 2nd place, Finance
  • 2nd place, Marketing
  • 2nd place, Risk Management
  • 3rd place, Corporate Social Responsibility
  • 3rd place, Human Capital
  • 3rd place, Information Technology
Economic Review September 26th 2013
7th Annual Best Financial Institution Awards 2013 :
  • Best Bank in Indonesia (5) Consecutive Years
  • Best Private Wealth Management Bank (5) Consecutive Years
  • Best Cash Management Bank (4) Consecutive Years
  • Best Best FX Bank for Corporates & FIs

3rd Annual Corporate Awards 2012:

  • Best CFO in Indonesia: Bapak Pahala N. Mansury
  • Strongest Adherence to Corporate Governance (1st rank)
  • Most Organized Investor Relations (2nd rank)
  • Best Senior Management in IR Support (2nd rank)
  • Best Strategic Corporate Social Responsibility (3rd rank)

Alpha Southeast Asia

September 18th 2013
Finance Asia 2013 Country Awards For Achievement :
  • Best Foreign Exchange Bank in Indonesia
  • Best Private Bank in Indonesia

Finance Asia

September 12th 2013
Indonesia Brand Champion 2013 : Silver Brand Cahmpion of Most Popular Stock, Market Capitalization < IDR 250 T Q2 2013

Marketeers Magazine

August 29th 2013
BUMN Marketing Award 2013:
  • Bronze Winner, Tactical Category
  • Bronze Winner, Strategic Category

BUMN Track

August 28th 2013
Euromoney Awards For Excellence Asia 2013 : Best Bank in Indonesia

Euromoney

July 18th 2013
InfoBank Awards : Outstanding Financial Performance 2008-2012

Infobank Magazine

July 5th 2013
Indonesia Original Brand 2013 : 1st Place – Bank Category

SWA Magazine

July 4th 2013
Asia's Best Companies Awards :
  • 1st place, Best CFO
  • 1st place, Best Investor Relations
  • 3rd place, Best CEO
  • 3rd place, Best Corporate Social Responsibility

Finance Asia

July 4th 2013
Asia's Best Companies Awards :
  • 1st place, Best CFO
  • 1st place, Best Investor Relations
  • 3rd place, Best CEO
  • 3rd place, Best Corporate Social Responsibility

Finance Asia

July 4th 2013
Indonesia Best Public Companies 2013 - Best Wealth Creator : SWA 100: Indonesia Best Public Companies 2013 Based on WAI (Wealth Added Index) Method

Majalah SWA

June 27th 2013
9th Corporate Governance Asia Recognition Awards 2013 & 4th Asian Corporate Director Recognition Awards 2013:
  • The Best of Asia - Asia's Icon (Indonesia)
  • Best Asian Corporate Director, Bpk. Riswinandi

Corporate Governance Awards

June 25th 2013
Indonesia Green Awards 2013 : Pelestari Energi Terbarukan

Indonesia Green Awards

June 25th 2013
Property and Bank Award 2013 : Bank: Very Good Performance - Asset > Rp 200 Trillion

Majalah Property dan Bank

June 20th 2013
Banking Service Excellence 2013:
  • Most Consistence Bank in Service Excellence
  • Golden Trophy for Best Overall Performance 2013
  • 1st, Best Customer Service
  • 1st, Best Internet Banking
  • 1st, Best Teller
  • 1st, Best Phone Banking - Officer
  • 1st, Best E-Banking
  • 2nd, Best Phone Banking Machine
  • 2nd, Best Mobile Internet
  • 2nd, Best Security

Marketing Research Indonesia dan Majalah Infobank

June 14th 2013
Corporate Image Award 2013 : 2nd, Big Asset National Bank (Asset > 250 Trillion)

Bloomberg Businessweek dan Frontier Consulting

June 11th 2013
Web BUMN Awards 2013 : Website BUMN for Best Transactional 2013

Beritasatu.com

June 10th 2013
Investor Best Bank Awards 2013 : 3rd, Bank Asset > Rp100 Trillion

Majalah Investor

June 4th 2013
Banking Efficiency Award 2013 - Bank BUMN

Bisnis Indonesia

May 29th 2013
Indonesia Most Admired Companies 2013 : Banking Category

Majalah Warta Ekonomi

May 28th 2013
Fortune Most Admired Companies 2013 :
  • The First Winner In Banking and Finance Industry
  • The Best 20 of Most Admired Companies in Indonesia

Fortune Indonesia

May 2nd 2013
The Asian Banker Leadership Achievement Award:
  • The Best Cash Management Bank in Indonesia
  • The Best Leading Counter Party Bank
  • The Enterprise Risk Management Project

The Asian Banker

April 24th 2013
Roy Morgan Customer Satisfaction Award 2012 : Consumer Bank Of The Year

Consumer Bank Of The Year

March 28th 2013
10th Anniversary Issue, 3rd Asian Excellence Recognition Award 2013
  • Best Investor Relation Website / Promotion
  • Best Investor Relations Company (Indonesia)
  • Asia's Best CEO (Investor Relation) for CEO Zulkifli Zaini
  • Asia's Best CFO (Investor Relation) for CFO Pahala N. Mansury

Corporate Governance Asia

March 27th 2013
20 Indonesia Most Admired CEO 2013 - Bp. Zulkifli Zaini

Warta Ekonomi

February 26th 2013
Indonesia Brand Champion 2013
  • Bronze Brand Champion of Most Popular Brand; Conventional Banking
  • Silver Brand Champion of BRandEquity; Conventional Banking (Asset > IDR 75 Trillion)

Majalah Marketeers

January 31st 2013
Asiamoney Magazine - Best Domestic Bank in Indonesia
Asiamoney Best Managed Companies 2012 - Best Executive in Indonesia: Zulkifli Zaini
Asiamoney Cash Management Poll 2012
  • Best Overall Cross-Border (Local) Cash Management Services in Indonesia as Voted By Small-Sized Corporates
  • 3rd, Best Overall Domestic (Local) Cash Management Services in Indonesia as Voted By Medium-Sized Corporates
  • 2nd, Best Overall Cross-Border (Local) Cash Management Services in Indonesia as Voted By Largel-Sized Corporates
  • 2nd, Best Local Cash Management as Voted By Large-Sized Corporates
  • Best Overall Domestic (Local) Cash Management Services in Indonesia as Voted By Small-Sized Corporates
  • 2nd, Best Local Cash Management bank in Indonesia as Voted By Medium-Sized Corporates
  • 2nd, Best Overall Domestic (Local) Cash Management Services in Indonesia as Voted By Large-Sized Corporates
  • Best Local Currency Cash Management Services in Indonesia as Voted By Financial Institutions-IDR
  • 3rd, Best Local Cash Management Bank in Indonesia as Voted By Small-Sized Corporates
  • 2nd, Best Overall Cross-Border (Local) Cash Management Services in Indonesia as Voted By Medium--Sized Corporates
Asiamoney FX Poll 2012
  • 3rd, Best Domestic Provider of FX Products & Services in Indonesia as Voted By Corporates
  • Best Domestic Provider for FX Options in Indonesia as Voted By Corporates
  • Best Domestic Provider for FX Research & Market Coverafe in Indonesia as Voted By Corporates
  • Best Overall Domestic Provider of FX Services in Indonesia as Voted By Corporates
Asiamoney Corporate Governance Poll 2012
  • 5th, Overall Best Company in Indonesia for Corporate Governance
  • 4th, Best for Disclosure and Transparency in Indonesia

Asiamoney Magazine

January 30th 2013
Digital Brand of The Year 2012
  • 1st. Product Digital Brand - Uang Elektronik (e-Toll Card)
  • 2nd. Product Digital Brand - Kartu Debit

Infobank

January 29th 2013
Housing Estate Mortgage Award 2012 - The Most Favorite Mortgage 2012

Housing Estate

December 19th 2012
Most Trusted Company - Perusahaan Paling Terpercaya

Indonesia Institute for Corporate Governance (IICG) and SWA

December 19th 2012
Indonesia Best Corporate Transformation 2012 - The Best Achievement

SWAnetwork and WIN Solution

December 18th 2012
SPS - Indonesia PR Summit 2012: The Global Challenge & Opportunity in Managing a Sustainable Reputation - Korporasi Pilihan SPS 2012

Serikat Perusahaan Pers (SPS)

December 14th 2012
Anugrah Perbankan Indonesia 2012
  • 1st place, The Best Bank 2012 in Corporate Communications
  • 1st place, The Best Bank 2012 in Good Corporate Governance
  • 1st place, The Best Bank 2012 in Marketing
  • 1st place, The Best CEO Bank 2012
  • 1st place, The Best Bank 2012 in Risk Management
  • The Best Bank in Indonesia kategori Bank Persero
  • 2nd place, The Best Bank in Corporate Social Responsibility

Business Review

December 13th 2012
Customer Loyalty Award 2012
  • The Net Promotor Leader; Housing loan
  • The Net Promotor Score Good; Saving account

SWA, Net Promoter, and Hachiko

December 10th 2012
Banking 500 2012 - 165th place, Top 500 Most Valuable Global Banking Brands 2012

Brand Finance

December 7th 2012
Anugerah BUMN 2012 - 2nd place, Inovasi SDM BUMN Terbaik

Majalah BUMN Track

December 6th 2012
Digital Marketing Award 2012
  • Website & E-Commerce
  • Ketersediaan ATM
  • Layanan Internet Banking
  • Layanan SMS Banking
  • e-Wallet untuk Produk Mandiri e-Toll Card

Majalah Marketing

December 6th 2012
Indonesia Brand Champion 2012
  • Silver Brand Champion of Recommended Brand Outside Jakarta - Conventional Banking
  • Bronze Brand Champion of Most Popular Brand Outside Jakarta - Conventional Banking

Majalah Marketeers

November 28th 2012
The Banker Award 2012 - Bank Of The Year 2012: Indonesia

Majalah The Banker

November 28th 2012
Indonesia Best Company Indonesia 2012 - The Fastest Growing Asset Bank

Majalah Warta Ekonomi

November 28th 2012
The Most Impactful Brand Activation Award 2012 - Launching Activation Category

Majalah Mix

November 28th 2012
The 4th IICD Corporate Governance Award - Best Corporate Governance Overall 2012

International Institute for Communications and Development (IICD)

November 22nd 2012
Economics Challenge 2012 - Best untuk Kategori Perbankan

Metro TV

November 19th 2012
Anugerah Media Humas 2012
  • 1st place, Majalah Mandiri - Pengolahan Penerbitan Internal
  • 2nd place, Website - Pelayanan Informasi Melalui Internet

Badan Kordinasi Kehumasan (Bakohumas)

November 6th 2012
Infobank BUMN Awards 2012 - Industri Keuangan Berpredikat Sangat Bagus

Infobank

October 19th 2012
  • Best Bank in Indonesia
  • Best Domestic Equity House
  • Best Domestic Debt House
  • Best Domestic Providers Of FX Services
  • Best Local Currency Cash Management Services (by currency)
  • Best Local Cash Management Bank (across all categories) - Small (1st)
  • Best Local Cash Management Bank (across all categories) - Medium (2nd)
  • Best Local Cash Management Bank (across all categories) - Large (2nd)
  • Best Overall Domestic Cash Management Services - Small (1st)
  • Best Overall Domestic Cash Management Services - Medium (3rd)
  • Best Overall Domestic Cash Management Services - Large (2nd)
  • Best Overall Cross-Border Cash Management Services - Small (1st)
  • Best Overall Cross-Border Cash Management Services - Medium (2nd)
  • Best Overall Cross-Border Cash Management Services - Large (2nd)

Asiamoney Best Domestic Bank Awards

September 27th 2012
6th Annual Best Financial Institution Awards 2012:
  • Best Bank in Indonesia
  • Best Private Wealth Management Bank
  • Best Cash Management Bank
  • Best Best FX Bank for Corporates & FIs

2nd Annual Corporate Awards 2012:

  • Most Organized Investor Relations
  • Best Senior Management IR Support
  • Best Strategic CSR
  • Best CFO in Indonesia (Bpk. Pahala N Mansury)

Alpha Southeast Asia

September 6th 2012
  • Best Bank in Indonesia
  • Best Foreign Exchange Bank in Indonesia
  • Best Private Bank in Indonesia

Finance Asia Country Awards 2012

August 24th 2012
Euromoney Award 2012

The Best Bank in Indonesia

Euromoney magazine

July 12th 2012
Finance Asia Awards Asia's Best Companies 2012

Kategori :

  • Best Corporate Social Responsibility
  • Best Corporate Governance
  • Most Committed to a strong dividend policy
  • Best Investor Relations (ranked 1st)
  • Best Managed Company (2nd runner-up)
  • Best CFO (ranked 1 st)

Finance Asia Magazine

July 10th 2012
The Bank Service Excellence Awards 2012

Kategori :

  • Golden Trophy for Banking Service Excellence
  • The Most Consistent Bank in Service Excellence – 3rd times (2010-2012)
  • The Best Overall Performance – 5th times (2008-2012)

Marketing Research Indonesia (MRI)

June 28th 2012
LEADER AWARD (Let Early Actions Deter Early Risks)

Kategori :

The Best Acquiring Institution in South East Asia

Visa International

June 20th 2012
  • The Best of Asia Corporate Governance Asia Recognition Awards 2012
  • Asian Corporate Director Recognition Awards 2012

Corporate Governance Asia

June 20th 2012
BUMN Marketing Award 2012
Category : The Best BUMN Marketer 2012 ( 3rd place)
BUMN Track dan Markplus June 20th 2012
Corporate Image Award 2012
The Best in Building and Managing Corporate Image
Category : National Bank with nominal assets more than 200 T

Frontier Consulting Group

June 13th 2012
Capital Market Award 2012
Category : The best emiten
Kementrian Keuangan June 7th 2012
The Best Bank 2012
Category : Special Award Bank Publik Pilihan Investor

Majalah Investor

June 6th 2012
Banking Efficiency Award 2012
The most efficient bank : Category BUMN
Bisnis Indonesia May 31st 2012
Forbes :The Global 2000 - The world's Biggest Public Companies ( ranked 488)

Forbes Magazine

May 22nd 2012
  • Best CFO (1st Place)
  • Best Investor Relation (1st Place)
  • Best Manage Company (3rd Palce)

Asia's Best Managed Companies 2012

May 16th 2012
Visa Indonesia bank Award 2012 category Best Issuer Award based on SPI Visa International May 12th 2012
Banking & Payments Asia Trailblazer Award 2012 category Product Excellence in E-Commerce

VRL Financial

May 11th 2012
Liquidity Risk Management Award 2011 The Asian Banker April 26th 2012
  • Best Investor Relation Website / Promotion
  • Best Investor Relations Company (Indonesia)
  • Asia's Best CEO (Investor Relation)
  • Asia's Best CFO (Investor Relation)

Corporate Governance Asia

March 30th 2012
The Best SME Bank in Indonesia The Assets March 25th 2012
Best Local Private Bank in Indonesia

Euromoney

February 16th 2012
  • 1st Best Overall for Corporate Governance
  • 1st Best for Disclosure and Transparency
  • 1st Best for Responsibilities of Management and the Board of Directors
  • 1st Best for Shareholders' Rights and Equitable Treatment
  • 3rd Best for Investor Relation
Asiamoney January 25th 2012
  • Indonesia Most Trusted Company (IMTC) 2011 based on Corporate Governance Perception Index (CGPI)2010
  • Indonesia Most Trusted Companiy (IMTC)2011 based on survey to investors and analysts

Majalah SWA and Indonesia Institute for Corporate Governance (IICG)

December 19th 2011
  • Indonesia's Best Domestic Bank
  • Indonesia's Best Domestic Debt House
  • Best Private Bank
  • The Overall Best Domestic Interest Rates
  • The Best Sales Services in Interest Rates Derivatives
Asia Money September 29th 2011
  • Best Wealth Management Bank
  • Best FX Bank for Corporates & FIs
  • Best Cash Management Bank
  • Best SME Bank
  • Best Bank
Alpha SEA - 5th Annual Awards September 12th 2011
  • Best Private Bank in Indonesia
  • Best Foreign Exchange Bank in Indonesia
  • Best Trade Finance Bank in Indonesia
  • Best Cash Management Bank in Indonesia
  • Best Bank in Indonesia
Finance Asia September 2011
Asia's Best Companies 2011
Category :
  • Best Managed Company (ranked 2nd)
  • Best Corporate Governance (ranked 2nd)
  • Best Investor Relations (ranked 2nd)
  • Best Corporate Social Responsibility (ranked 2nd)
  • Best Commited to a strong dividend policy (ranked 1st)
Majalah Finance Asia July 27th 2011
The Best Direct Marketing Campaign in Indonesia Majalah Asian Banking & Finance July 20th 2011
The Awards for Excellence 2011
Best Indonesian Trade Bank
Majalah Trade Finance Asia July 7th 2011
  • Most Committed to A Strong Dividend Policy ranked 1st
  • Best Corporate Social Responsibility ranked 2nd
  • Best Investor Relations ranked 2nd
  • Best Corporate Governance ranked 2nd
  • Best Managed Company ranked 2nd
Finance Asia July 2011
Banking Efficiency Award 2011 untuk kategori BANK BUMN Bisnis Indonesia June 22nd 2011
Corporate Governance Asia Recognition Award 2011
  • Asian Corpoate Director 2011 for Mr. Zulkifli Zaini
  • The Best of Asia 2011
Corporate Governance Asia June 20th 2011
The Banking Sevice Excellence Award 2011
Category :
  • The Best Bank Services Excellence 2010/2011
  • The Most Consistent Bank in Service Excellence
Majalah Info Bank dan Marketing Research Indonesia June 16th 2011
Asia Responsible Entrepreneurship Awards Kategori Investment in People for Wirausaha Mandiri Enterprise Asia June 10th 2011
Corporate Image Award 2011
Category The Big Asset National Bank ( Asset .200 trillion) As The Best in Building and Managing Corporae Image
Frontier & Business Week June 8th 2011
Investor Award 2011 The Best Bank Award 2011 kategori Bank breast di atas 100T ( 2nd place) Majalah Investor June 1st 2011
Service Quality Award
Service Quality Diamond Award for category:
  • Regular banking Services
  • Priority banking Service
Majalah Service Excellence bekerja sama dengan Carre -Center for Customer Satisfaction & Loyalty (CCSL) May 11th 2011
Investor Award 2011 The Best Listed Award 2011 kategori perbankan ( 2nd place) Majalah Investor May 4th 2011
The Leading Counterparty Bank in Indonesia 2011
The Best Domestic Trade Finance Bank in Indonesia 2011
The Asian Banker April 7th 2011
The Asset Triple A Awards
Best Trade Finance Bank - Indonesia
Best Transaction Banking Bank - Indonesia
Best Cash Management Bank - Indonesia
The Asset Magazine March 23rd 2011
Indonesian Bank Loyalty Award 2011 Category : Credit Card MarkPlus Insight dan InfoBank February 28th 2011
4DX Gold Certification Awarding
Gold certificate for successfully implementing its 4DX (4 Disciplines of Execution)
Dunamis February 22nd 2011
Best Private Banking Award Euromoney February 17th 2011
Sales agentof Surat Berharga Syariah and Sukuk Ritel Seri SR- 002 Dirjen Pengelolaan Utang Kementerian Keuangan February 7th 2011
Tokoh Masyarakat Penggerak Kewirausahaan --- President Director of Bank Mandiri, Mr. Zulkifli Zaini Kementerian Koperasi dan UKM February 2nd 2011
20 Perusahaan Idaman 2010 Warta Ekonomi February 1st 2011
2011 Asia Money Award :
Category :
  • Best Domestic Bank In Indonesia (1st )
  • Best Domestic provider of FX Services in Indonesia voted by FI (1st)
  • Best Domestic Provider of FX Services in Indonesia voted by Corporate (1st)
  • Best Domestic provider for Innovative Products and Structured Ideas (1st)
  • Best Domestic Provider for Prime Brooking Service (1st)
  • Best Domestic provider of Single-Bank Electronic Trading Platform (2nd)
  • Best Local Cash Management Bank in Indonesia as voted by Small Sized Corporation (3rd)
Asia Money Magazine January 26th 2010
INDONESIA BRAND CHAMPION 2011
Category :
  • Most Popular Brand of Conventional Banking
  • Brand Equity Champion of Conventional Banking (Asset > IDR 65 Trillion)
MarkPlus Inc. January 12th 2011
Asia's best companies
  • Most Convincing & Coherent Strategy By Country ( 3rd place)
  • Most Convincing & Coherent Strategy
    By Sector - Banking & Financial ( 1 st place)
Euromoney March 2011
Best Managed and Governed Companies - Asia poll 2011
Category: Best overall managed company in Asia - Banking and Financial
Euromoney January 6th 2011
Awards Institution Date
Consumer Banking Excellence 2010
Category :
  • Tabungan (peringkat 2)
  • Kartu kredit (peringkat 2)
  • KTA (peringkat 2)
  • KPR (peringkat 2)
The Most Creative Bank eyes of Consumer Banking Professionals - Bank with assets above 50 T
Category :
  • Kartu kredit (rank 1)
  • Wealth Management (rank 1)
  • KPR (rank 2)
  • KKB (rank 2)
  • Tabungan (rank 2)
  • KTA (rank 3)
Synovate dan Majalah SWA October 14th 2010
ICSA Award 2010 untuk Category : Credit Card Frontier dan Majalah SWA October 4th 2010
The Best Domestic Bank in Indonesia :
  • Best Domestic Provider of FX Services as voted by Corporate
  • Best Domestic provider of FX Services as voted by Financial Institution
  • Best For Inovative FX Product and Structured Ideas
  • Best FX Prime Broking Services
Asia Money September 29th 2010
Anugerah Peduli Pendidikan Kategori Perbankan Kemendiknas September 24th 2010
Annual Report Award 2009 Kategori BUMN/D Keuangan Listed
  • Bapepam LK
  • Bursa Efek Indonesia
  • Bank Indonwsia
  • Kemeneg BUMN
  • KNKO
  • IAI
  • Ditjen Pajak
September 22nd 2010
Finance Asia Country Award 2010
Category :
  • Best Cash Management Bank in Indonesia
  • Best Private Bank in Indonesia
  • Best Foreign Exchange Bank in Indonesia
  • Best Bank in Indonesia
Finance Asia August 31st 2010
BUMN Award 2010
Category :
  • Website BUMN Terbaik 2010
  • Dana Pensiun BUMN Terbaik I 2010
  • Key Performance Indikator Terbaik II 2010
Majalah BUMN Track & Forum Humas BUMN August 6th 2010
Alpha South East Asia Award 2010 - Indonesia
  • Best Local Bank
  • Best Wealth Management Bank
  • Best Cash Management Bank
  • - Best Small Medium Enterprise Bank
Alpha South East Asia August 4th 2010
Quality Award 2010 (rank II) PT SGS Indonesia August 3rd 2010
Media Humas Award
  • Website Kategori BUMN (1st place)
  • Juara I Penerbitan Internal kategori BUMN (1st place)
  • Juara II Laporan Tahunan Cetak kategori BUMN (2nd place)
Badan Koordinasi Kehumasan pemerintah (Bakohumas) July 28th 2010
Indonesian Most Admired Knowledge Enterprise (MAKE) Study 2010 Dunamis organization Services July 2010
Asia's Best Companies 2010
  • Best CEO (1st runner up) Indonesia for Mr. Agus Martowardojo
  • Best Managed Company (rank 2)
  • Best Corporate Governance (rank 4)
  • Best Investor Relations (rank 3)
  • Best Corporate Social Responsibility (rank 2)
  • Most Commited to a strong Dividend Policy (rank 4)
  • Best CFO (rank 2) for Mr Pahala N. Mansury
Finance Asia July 2010
Special 10 Year MT 103 Quality Recognition Award P. Morgan, JP Morgan Chase & Co July 1st 2010
PR Program of The Year 2010: #1 Best Corporate Social Responsibility PR For Program Wirausaha Mandiri Majalah MIX Marketing Communications June 18th 2010
Corporate Governance Asia Recognition Awards 2010: Asia's Best Companies for Corporate Governance Corporate Governance Asia/ New Initiative Media Ltd June 15th 2010
1st Asian Corporate Director Recognition Awards 2010 : Indonesia (for Mr. Agus Martowardojo) Corporate Governance Asia/ New Initiative Media Ltd June 15th 2010
The Best Bank Services Excellence 2009/2010 Majalah Info Bank dan Marketing Research Indonesia May 27th 2010
Investor Awards 2010 Top Listed Company :Banking Category Majalah Investor/Globe Media Group May 8th 2010
The Asian Banker Transaction Banking Awards --- The Asian Banker Achievement Award for Trade Finance for Indonesia The Asian Banker April 19th 2010
- The Strongest Bank Award 2010 in Indonesia
- The Indonesian Banker Leadership Achievement Award s 2010 - Agus DW Martowardojo
The Asian Banker April 18th 2010
Asset Asian Award 2010 Best Trade Finance Bank - domestic Indonesia The Asset March 25th 2010
The Excellence in Retail Financial Services Awards 2010
Category :
  • The Best Credit Card Management in Asia Pacific, Central Asia and Gulf Region 2009
  • Best Retail Bank in Indonesia
The Asian Banker March 18th 2010
Indonesian Bank Loyalty Award 2010 Category :( Saving Account- Conventional Bank) - 2nd place MarkPlus Insight dan InfoBank February 24th 2010
Indonesian Bank Loyalty Award 2010 Category : Credit Card MarkPlus Insight dan InfoBank February 24th 2010
The Best Arranger of Indonesian Loan Euroweek Asia Magazine February 3rd 2010
Corporate Governance Poll 2009: Over all Best Company in Indonesia for Corproate Governance (3rd place) Asia Money Magazine January 28th 2010
FX Poll 2009: Best Domestic Provider of FX Services in Indonesia as voted by Corporates (2nd place) Asia Money Magazine January 28th 2010
Cash Management Poll 2009 : Best Local Cash Management Bank in Indonesia as voted by small-sized corporate(2nd place) Asia Money Magazine January 28th 2010
Cash Management Poll 2009 : Best Local Cash Management Bank in Indonesia as voted by medium-sized corporate (2nd place) Asia Money Magazine January 28th 2010
Cash Management Poll 2009: Best Local Cash Management Bank in Indonesia as voted by Large-Sized Corporate (1st place) Asia Money Magazine January 28th 2010
Cash Management Poll 2009: Best Local Currency Cash Management Services in Indonesia as voted by Financial Institution- IDR (1st place) Asia Money Magazine January 28th 2010
Indonesia's Best Executive 2009 Asia Money Magazine January 28th 2010
Awards Institution Date
Penghargaan Perusahaan Terpercaya (Good Corporate Governance) Majalah SWA in cooperation with Indonesian Insttitute For Corporate Governance (IICG) December 23rd 2009
The Banker Award 2009 Bank Of The Year 2009 : Indonesia The Banker Magazine December 3rd 2009
Perusahaan Paling Membanggakan : Banking Category Metro TV November 30th 2009
Asia Responsible Entrepreneurship Awards Kategori Investment in People Enterprise Asia November 24th 2009
Contact Center World Award 2009 (Silver Award) Category:The Best Contact Center Outbond Call Campaign
Contact Center World Award 2009 (Silver award) Category : IT Support
Contact Center World Award 2009 (Silver award) Category : Workforce Management Planning
Contact Center World Center Novembber 9th 2009
Media Humas Award 2009 :
  • Website BUMN (1st place)
  • Penerbitan Internal BUMN (1st place)
  • Profil Lembaga Cetak BUMN (3rd place)
BAKOHUMAS October 28th 2009
Lafferty Cards Asia 2009: Indonesia Best Reward Program - Debit Card Lafferty Group October 15th 2009
- Best Local Cash Management Bank in Indonesia as voted by Corporates (Large : rank 1 ; Medium : rank 2; Small : rank 2)
- Best Cash Management Bank in Indonesia as voted by Financial Institutions
Asia Money September 24th 2009
Finance Asia Country Awards : Best Cash Management Bank in Indonesia Finance Asia September 3rd 2009
Asia Money Cash Management Poll 2009
Best Local Cash Management Bank Voted By Corporate
  • Large Rank 1
  • Medium Rank 2
  • Small Rank 3

Best Local Cash Management Bank Votrd By Financial Institutions
Best Local Currency Cash Management Services (by Currency) IDR
Asia Money July 2009
  • The Best Investor Relations (Rank 1)
  • The Best Managed Company (Rank 4)
  • The Best Corporate Governance (Rank 5)
  • The Best Corporate Social Responsibility (Rank 6)
  • The Best Most Commited to a strong Dividend Policy (Rank3)
Finance Asia July 2009
Alpha Southeast Asia's 3rd Annual Best Financial Institution Awards
Category :
- Best Bank in Indonesia award for the period 2008-2009
- Best Trade Finance Bank
- Best Private Wealth Management
Alpha Southeast Asia July 23rd 2009
Euromoney Award 2009 For Excellence : Country Award
The Best Bank In Indonesia 2009
EUROMONEY July 15th 2009
Corporate Governance Asia Recognition Awards 2009: Asia’asBest Companies for Corporate Governance Corporate Governance Asia June 26th 2009
ABFI Banking Award Best Performing Banking 2009
Category : Bank Persero
ABFI Institute Perbanas June 24th 2009
Six Sigma Excellence Award 2009
Category : Best Defect Elimination in Service & Transactions
International Quality & Productivity Centre (IQPC) - Asian Six Sigma Award 2009 June 16th 2009
STP Award 2008 (Straight Through Processing) For : exceptional quality of payment messages STP Award 2008 diterima dari JP Morgan Chase NA, NY, USA June 3rd 2009
STP Award 2008 (Straight Through Processing) For : exceptional quality of payment messages Deutsche Bank AG (melalui Deutsche Bank Trust Company Americas), NY, USA June 2nd 2009
The Best Indonesia Contact Center : Category : Excellent Achievement Indonesia Contact Center Asosiation (ICCA) May 29th 2009
Good Corporate Governance Award 2009
Category : Best GCG SOE
Majalah Business Review May 1st - 2nd 2009
The Best Bank Services Excellence 2008/2009 Majalah Info Bank dan Marketing Research Indonesia May 2009
Indonesian Service Quality Award 2009
Category :
- Priority Banking Services (2nd)
- Regular Banking Services - Domestic Banking (2nd)
Majalah Marketing & Center For Customers Satisfaction & Loyalty May 7th 2009
- ISO 9001:2008 Certification for Bank Guarantee Section 1 and 2
- ISO 9001:2008 Certification for Legal & Collateral Document Management Section
SAI Global April 2009
Top 100 Emiten 2009 - Best Listed Companies
Category : Bank with Capital Market > Rp 2,5 Trillion
Majalah Investor/Globe Media Group April 29th 2009
Banking Efficiency Award 2009 - Cateogry : BANK BUMN Bisnis Indonesia April 23rd 2009
CALL CENTER AWARD for Excellence Service Performance
Category: Call Center Cr4edit Card Services
CARRE - Center for Customer Satisfaction & Loyalty (CCSL) - Frontier March 12th 2009
CALL CENTER AWARD for Excellence Service Performance
Category : Call Center Banking Services
CARRE - Center for Customer Satisfaction & Loyalty (CCSL) - Frontier March 12th 2009
Outstanding Achievement Award for Debit 2008 Visa Internasional March 12th 2009
STP Award 2008 (Straight Through Processing) for exceptional quality of payment messages Wachovia Bank NA, Philadelphia, USA February 26th 2009
CSR Awards 2008 - Gold : social and economic field of banking services and telematics Departemen Sosial RI, Corporate Forum for Community Development dan PT Latofisukma Divaente February 23rd 2009
The Best Local Private Bank in Indonesia - 2009 Euromoney magazine February 19th 2009
Top Brand Award 2009 - Category : Credit Card Frontier Consulting - Majalah Marketing February 11th 2009
Tax Award - Bank Mandiri as a favorite place of tax payment 2008 (2nd) Departemen Keuangan - Direktorat Jenderal Pajak January 29th 2009
Customer Innovation Award; category: Innovation (Program Software AG & Partners Innovation Awards 2008) Software AG (Singapore) Pte Ltd. January 9th 2009
ISO 9001: 2000 - Archieve Management PT Lloyd's Register Indonesia a.n. LRQA Ltd January 2009
Awards Institution Year
The Best CEO SWA 2008
The Best CEO 2007 (2nd) Warta Ekonomi 2008
Perusahaan Idaman 2007 (5th) Warta Ekonomi 2008
Best Managed Company Kategori: Overall Best Managed Company in Indonesia - Large Cap Asia Money 2008
Financial Insights Innovations Awards 2008 - Special Citation for Payments Transformation Financial Insights 2008
Bank dengan Jumlah BPR/S Mitra Linkage Program Terbanyak Bank Indonesia 2008
Bank dengan Nilai Plafond Awal Linkage Program Terbesar Bank Indonesia 2008
Bank dengan Total Baki Debet Linkage Program Terbesar Bank Indonesia 2008
Bank dengan Cakupan Wilayah BPR/S Mitra Linkage Program Terluas Bank Indonesia 2008
The Best Bank Service Excellence 2007-2008 Info Bank - Marketing Research Indonesia (MRI) 2008

Awards Institution Year
Perusahaan Publik Terbaik untuk kategori Perbankan Indonesian Institute for Corporate Governance 2007
Corporate Governance Award kategori Best Overall for Corporate Governance in Indonesia Asia Money 2007
Best for Disclosure and Transparency Asia Money 2007
The Best Executive in Indonesia 2006 Asia Money 2007
Call Center Banking ISO 9001:2000 2007
Learning Center ISO 9001:2000 2007
Banking Services & Priority Banking untuk Bank Domestik Center For Customer Satisfaction & Loyalty 2007
Bisnis Indonesia Banking Efficiency Award 2007 - Bank BUMN terefisien Bisnis Indonesia 2007
Bisnis Indonesia Banking Efficiency Award 2007 - Emiten Bank terefisien Bisnis Indonesia 2007
Bisnis Indonesia Banking Efficiency Award 2007 - Bank Terefisien Bisnis Indonesia 2007
Banking Service Excellence Award 2007 MRI- InfoBank 2007
The Best Manager (Platinum) untuk kategori call center di atas 250 seat Media I-Call Center - PT Telexindo Bizmedia - ICCA (Indonesia Call Center Association) - FTII (Federasi Teknologi Informasi Indonesia). 2007
The Best Communication Design Call Center (Platinum)
The Best Operational Call Center (Gold)
The Best Infrastructure Design (Gold)
The Best Team Leader/Supervisor (Silver)
The Best IT System (1st) SWA 2007
The Best IT Team SWA 2007
Best Managed Company (4th) Finance Asia 2007
Best Corporate Governance (6th) Finance Asia 2007
Best Investor Relations (7th) Finance Asia 2007
Best CFO (Chief Financial Officer) a.n. Pahala N. Mansury (2nd) Finance Asia 2007
The Best Cash Management in Indonesia Alpha South East Asia(Hongkong) 2007
The Best Trade Finance Bank in Indonesia Alpha South East Asia(Hongkong) 2007
CEO terbaik (1st) Business Review 2007
Korporasi Terbaik (4th) Business Review 2007
Kinerja saham terbaik (3rd) Business Review 2007
Pengembangan SDM terbaik (2nd) Business Review 2007
Inovasi Bisnis & Pemasaran (3rd) Business Review 2007
Program kepedulian sosial terbaik (4th) Business Review 2007
Deposito Bank Mandiri sebagai yang terbaik pada kategori Banking / Finance Departemen Keuangan (Bapepam-LK dan Ditjen Pajak), Kementerian BUMN, Bank Indonesia, Bursa Efek Jakarta, Komite Nasional Kebijakan Governance dan Ikatan Akuntan Indonesia. 2007
Agen Penjual terbaik ORI selama 2007 Departemen Keuangan- Dirjen Pengelolaan Utang 2007
Produk Tabungan dan Akses SWA - Perbanas - Synovate 2007
Reputasi bank secara keseluruhan menyangkut keamanan, popularitas, kemapanan dan gengsi (3rd) SWA - Perbanas - Synovate 2007
Kategori biaya dilihat dari bunga simpanan dan biaya transaksi (3rd) SWA - Perbanas - Synovate 2007
Terbaik dalam layanan (2nd) SWA - Perbanas - Synovate 2007
Terbaik dalam tabungan haji (3rd) SWA - Perbanas - Synovate 2007
Terbaik dalam hadiah undian dan progtam rewards (3rd) SWA - Perbanas - Synovate 2007
Terbaik dalam SMS/Mobile Banking (2nd) SWA - Perbanas - Synovate 2007
Terbaik dalam internet banking (2nd) SWA - Perbanas - Synovate 2007
Asia Pacific Customer Service Excellence Award Asia Customer Service Association (ACSA) 2007
Collecting Agent Telkom PT Telkom Tbk. 2007
The Best Contact Center of The Year untuk kategori di atas 100 seats Contact Center Assosiation of Singapore 2007
Bank Of The Year 2007 - Indonesia The Banker Magazine 2007
Investor Awards Tokoh Financial Indonesia 2007: Top National Banker 2007 - Agus Martowardojo Globe Media Group 2007

Awards Institution Year
Call Mandiri Banking Contact Center for Banking Product, Service and Transaction ISO 9001:2000 2006
Learning Center ISO 9001:2000 2006
Corporate Governance Pool 2006 : Best Company in Indonesia for Disclosure & transparency Asia Money 2006
Corporate Governance Poll 2006 Overall Best Company in Indonesia for Corporate Governance Asia Money 2006
Asia's Top Executive 2006:The in Indonesia 2006 :Agus Martowardojo Asia Money 2006
Indonesian Bank Loyalty Champion Kategori Credit Card Mark Plus - Indonesian Bank Loyalty Champion 2006
Service Quality Award 2007 Kategori Banking Services : Regular Banking and Priority Banking for Domestic Banking Marketing - Center for Customer Satisfaction & Loyalty 2006

Awards Institution Year
Best domestic providers of FX services Asia Money 2005
Best corporate cash management outsourcing capabilities Asia Money 2005
Best for innovative FX products and structured ideas 2005 Asia Money 2005
Best FX prime booking services for Asian Clients Asia Money 2005
Best for currency strategy Asia Money 2005
Best post-trade services, including back-office Asia Money 2005
The SSX's Most Active Indonesian Government Securities Trading System (IGSTS) Users in Governtment Bonds Trading Category Bank 2005 Bursa Efek Surabaya / Surabaya Stock Exchange 2005
Call Center Award dengan predikat Exceptional Service Performance Center for Customer Satisfaction and Loyalty (CCSL) 2005
The Best Online Banking 2005 PC Magazine 2005
The Best Investor Relations in Banking Sector Finance Asia 2005
The Best Performance Bank Th. 2005 untuk kategori layanan mobile / SMS Banking PT. Telkomsel 2005
Award of Achievement in Highest Increase in Number of Activated Locations Western Union Money Transfer 2005
Mandiri Visa Card mendapatkan penghargaan sebagai "The best loyalty program in 2005" SWA 2005
Peringkat pertama kepuasaan pelanggan di industri jasa untuk bidang Priority Banking SWA 2005
Indonesia Customer Satisfaction Award (ICSA) - ATM Bank Mandiri, dengan nilai indeks kepuasan nasabah 4.045 Frontier - SWA 2005
Posisi 3 untuk kategori Merchant Outlets versi Member Ranking and Card & Merchant Statistical Report Visa International 2005
The Outstanding Achiever-Larger Issuer Award 2005 Visa International 2005
Banking Service Excellence Award 2006 - Best Overall Performance Bank Indonesia - InfoBank - MRI (Marketing Research Indoneisa) 2005
Call Center Award 2006 Marketing - Center for Customer Satisfaction & Loyalty 2005
ISO 9001: 2000 Untuk Bidang Compliance dan Treasury Operation Department - Central Operations Group Badan Sertifikasi Lloyd's Register Indonesia 2005
Produk Tabungan Terbaik (no.2 nilai 85.16) SWA - Perbanas - iLead dan Synovate 2005
Installment SavingTerbaik (no2.nilai 63.76) SWA - Perbanas - iLead dan Synovate 2005
Kartu ATM Terbaik (no.2 nilai 80.74) SWA - Perbanas - iLead dan Synovate 2005
Mesin ATM tebaik (no.2 nilai 85.40) SWA - Perbanas - iLead dan Synovate 2005
Kartu Debet terbaik (no.2 nilai 66.56) SWA - Perbanas - iLead dan Synovate 2005
Mobile Bank terbaik (no.2 nilai 72.40) SWA - Perbanas - iLead dan Synovate 2005
Internet Banking terbaik (no.2 nilai 65.92) SWA - Perbanas - iLead dan Synovate 2005
Layanan Perbankan Terbaik (no.2 nilai 74.24) SWA - Perbanas - iLead dan Synovate 2005
Pemenang Overall No.2 nilai 42,42) SWA - Perbanas - iLead dan Synovate 2005
Best Domestic Providers of FX Services by corporates - Indonesia Asia Money 2005
The Best Credit Card in Marketing Communications SWA - iLead 2005
The Best Credit Card in Pricing SWA - iLead 2005
Indonesia Best Website 2006 untuk kategori Internet Banking PC Magazine 2005
Runner up Untuk Sektor Keuangan dengan predikat "terpercaya" dan menjadi salah satu The Best of top 10 GCG Perception Index 2006 SWA - The Indonesian Institute for Corporate Governance (IICG) 2005
E-Learning Award 2006 : The Best E-Learning Provider Kelompok Perusahaan SWA - DPN Pustekom (Departemen Pendidikan Nasional- Pusat Teknologi Informasi dan Komunikasi Pendidikan) - SWANetwork 2005
Jumlah linkage (kemitraan) terbesar dengan BPR Bank Indonesia - Kriya Pranala Award 2005
Limit kredit (plafon) terbesar yang diberikan kepada BPR Bank Indonesia - Kriya Pranala Award 2005
Baki debit (outstanding) terbesar yang diberikan kepada BPR Bank Indonesia - Kriya Pranala Award 2005
Penyebaran wilayah atau propinsi terbanyak Bank Indonesia - Kriya Pranala Award 2005

Awards Institution Year
Best Trade Finance Bank (Indonesia) Global Finance 2004
IPO Retail Marketing: Fund Sourcing Product or Program Banking Award 2004
Best Domestic Commercial Bank (Indonesia) Asia Money 2004
The Best Local Bank, Indonesia Finance Asia 2004
Bank of The Year 2004 Indonesia The Banker 2004
Best Bank In Indonesia 2004 Euromoney 2004
MIS Innovation Award 2004, Category: IT Governance Managing Information Strategy 2004
The Most Stimulating IPO to Capital Market Growth Majalah BUMN Review 2004
ICSA 2004: Deposit Account & Mutual Fund SWA 2004

Best IPO Institution Year
Deal of The Year, Corporate Finance Institutional Investor 2003
Best Overall Equity Deal In Asia Asia Money 2003
Best Privatization In Asia Asia Money 2003
Best Bank IPO In Asia The Asset 2003
Deal of The Year CFO Asia 2003
IPO, Highly Commended Corporate Finance 2003
Equity Deal In Asia, Commended Euromoney 2003
Indonesia Deal of The Year The Banker 2003
Indonesia Country Deal Award Finance Asia 2003
Indonesia Equity Deal IFR Asia 2003

Best Bonds Institution Year
Best Non-Sovereign Bond 2003 Emerging Markets 2003
Best Financial Borrower In Asia Euromoney 2003
Best Credit In Asia The Asset 2003

Awards Institution Year
Best Local Bank In Indonesia Finance Asia 2003
ICSA:2003 Tabungan Mandiri
untuk kategori Saving Account
SWA 2003
The Best Performer VISA Card International 2003
Best Domestic Bank In Indonesia Euromoney 2003
Best Emerging Market Bank Global Finance 2003
Best Trade Finance Bank Global Finance 2003
Best Bank Capital Deal Finance Asia 2003
Best Managed Company Finance Asia 2003
Best Domestic Commercial Bank The Asset 2003
Bank of The Year The Bankers 2003
Bank Teraman Majalah Pilar 2003
The Most Excellent In Collecting
Customer's Fund for category:
Time Deposits (DEPOSITO)
Demand Deposits (GIRO)
Saving Accounts (TABUNGAN)
Total Customer Funds
The Bankers 2003

Awards Institution Year
Bank Pengembang Pasar Terbaik di Indonesia Global Finance, New York May 2002
Bank Perdagangan Keuangan Terbaik di Indonesia Global Finance,
New York
June 2002
Bank Lokal Terbaik Finance Asia July 2002
Bank of The Year The Banker 2002
Best High-Yield Bank Bond The Asset 2002
Indonesia Capital Markets Deal IFR Asia 2002
ICSA-2002 : Tabungan Mandiri untuk kategori Saving Account SWA 2002
ICSA-2002 : Deposito Mandiri untuk kategori Deposit SWA 2002
ISO 9001:2000 di bidang Custodial Services, Trust Services & Depository Bank Services   2002
The Best Domestic Bank In Indonesia Global Finance,
New York
2001
The Best Trade Finance Bank In Indonesia Global Finance, New York 2001
The Best Domestic Commercial Bank In Indonesia Finance Asia, Hong Kong 2001
Bank of The Year The Banker,
London
2001
Bank Terbesar di Indonesia No. 4 di ASEAN dan No. 73 di Asia dan Australia Asiaweek 2001
Mandiri