Gaz Card

Overview – Mandiri GazCard

What is Mandiri Pre-paid?

Mandiri Pre-paid is a pre-paid contactless card issued by Mandiri Bank

What is Bank Mandiri GazCard?

It is a type of pre-paid card issued Mandiri Bank in partnership with Pertamina used for transaction at gas stations and other merchants.

What are the benefits of Mandiri GazCard for it holders?

    As a substitute for hard cash Minimise leakage as a result from manually process payment transaction Faster as compared to cash or debit/credit card transaction because the process is less than 3 seconds

What is the initial value of Mandiri GazCard?

The initial denomination of the card is Rp. 0,-

What are Mandiri GazCard features?

Among the features of Mandiri GazCard are as a substitute for cash for gas purchase, and other transactions with a less than 3 (three) minutes transaction process, ownership of card can be transferred, the balance is in the card, top up service available, and the maximum balance is Rp. 1 million and the minimum is Rp. 10,000, with a 5 year validity period.

Can corporate customers use Mandiri GazCard?

Mandiri GazCard can be used by corporate as well as individual customers.

What are the benefits of Mandiri GazCard for corporate customers for gas purchase transaction at gas stations?

    Increase efficiency because companies need not to provide cash money No need to deposit at gas station No need to issue vouchers No need to collaborate with certain gas stations Easily-monitored Card use and top up service available And many more

What are the benefits of Mandiri GazCard for gas station entrepreneurs?

    Reduce the need to provide small change Reduce bank visit for deposit Quicker purchase transaction Minimise communication cost because purchase transaction is conducted offline (no communication to bank) Reduce the risk of receiving forge money Gas station account credit can be done on the same day (according to bank terms and conditions) And other benefits Reduce the need to provide small change Reduce bank visit for deposit Quicker purchase transaction Minimise communication cost because purchase transaction is conducted offline (no communication to bank) Reduce the risk of receiving forge money Gas station account credit can be done on the same day (according to bank terms and conditions) And other benefits

Which gas stations receive payment using Mandiri GazCard for purchase of gasoline and Mandiri GazCard recharge voucher?

Mandiri GazCard is accepted by any gas station anywhere for gas purchase transaction or GazCard top up. GazCard Mandiri customers can purchase gas and top up their card at more than 125 gas stations in greater Jakarta (list of station attached), and the list of merchants will surely be longer.

How to top up Mandiri GazCard?

Customers can top up their card through Mandiri EDC at appointed merchants, and through electronic services such as Mandiri SMS and Mandiri Internet.

What is meant by Mandiri Pre-paid service through Mandiri Internet?

Customers can monitor the transaction movements of their Pre-paid Mandiri or Mandiri GazCard through Mandiri Bank internet banking service.

Where do I have to access Mandiri Internet?

Please visit www.bankmandiri.co.id

How can I get Mandiri Pre-paid card – Mandiri GazCard?

You can get it at the nearest Mandiri Bank branch or Mandiri merchants/parters.

How can I activate my Mandiri Pre-paid Card – GazCard Mandiri though the EDC?

To activate Mndiri Pre-paid card at EDC machine:
  • Select “Prepaid” menu
  • Select “Activate” menu
  • Place Mandiri Pre-paid Card at the card reader/dongle
  • Enter your Mandiri Pre-paid card number
  • Your card is active and ready for transactions.
  • Enter your Mandiri Prepaid Card number
  • Your card is active and ready for transactions

How can I perform Mandiri Pre-paid – Mandiri GazCard Transactions through Mandiri Internet?

  • You have to have a Mandiri Saving or Mandiri Demand Deposit Account
  • You have to be registered as Mandiri Internet user (register through at ATM/Branch)
  • After registration at the ATM/Branch, create a USER ID & Password at Mandiri Bank website (new user activation menu)
  • You have to have a Token (you can get it at the nearest Mandiri branch)

What transactions can I perform through Mandiri Internet service for Mandiri Pre-paid menu/feature?

With a Mandiri Pre-paid, you can:
  1. 1. Check your card transaction history through the following steps:
    • Login on Mandiri Internet by entering your “User ID and Password”
    • Select the “Pre-paid Card” menu
    • Select the “Card History” menu
    • Enter your Mandiri Pre-paid card number on the ”Card Number” column
    • Click the ”Send” sign to continue and your Mandiri Pre-paid balance information will appear on the computer screen
    • Select the “Store” column to store your card history data or select the “Print” column to print the card history data.
  2. Recharge (top-up) your Mandiri Pre-paid card with the following steps:
    • Login on Mandiri Internet by entering your “User ID and Password”.
    • Select the “Pre-paid Card” menu
    • Select the”Top Up” Menu
    • Select your account type on the “From Account” column
    • Enter your Mandiri Pre-paid card number on the ”Card Number” column”
    • Enter the the top up amount you wish to do on the ”Amount” column
    • Click to Continue to proceed the top up transaction
    • Enter “challenge code” on your token to generate a ”Mandiri PIN”
    • Enter the PIN generated by the token in the ”Mandiri PIN” column
    • Click Continue to proceed the top up transaction
    • Verify your top up transaction
    • If correct, click Continue to proceed the top up transaction
    • Select the ”Store” column to store the top up data or select the “Print” column to print the top up data information
    • Please perform your “Balance Update” at the merchant/gas station EDC machine (list attached) to update your card balance after top up

How much am I charged when I perform a top up transaction using Mandiri Internet?

Mandiri Pre-paid card top up transaction is free of charge

What is the maximum value for Mandiri Prepaid card top up transaction?

The maximum value for Mandiri Pre-paid Card top up transaction is Rp.1,000,000.

What is the minimum value for Mandiri Prepaid card top up transaction?

The minimum value for Mandiri Pre-paid Card top up is Rp.10,000.

What are the denominations available for Mandiri Pre-paid top up through Mandiri Internet?

Customers can intput their denomination according to their needs.

On performing top up through Mandiri Internet, will the balance on the Mandiri Pre-paid Card (GazCard Mandiri) be automatically adjusted?

No, in order the balance to be added onto the card, customers have to update their balance at the nearest Merchant/Branch EDC machine that provide Pre-paid EDC after top up their card through Mandiri Internet.

How to perform Mandiri Prepaid Balance Update (GazCard Mandiri) on the EDC machine?

  • Select the ”Prepaid” menu
  • Select the “Balance Update” menu
  • Place your Mandiri Pre-paid Card (Mandiri GazCard) on the card reader/dongle and the system will automatically adjust the balance of your Mandiri Pre-paid card (Mandiri GazCard)

What is the business hour of Mandiri Prepaid Card (Mandiri GazCard) transaction though Mandiri Internet?

24 hours a day, 7 days a week. No holiday!

What is the validity of a Mandiri Pre-paid Card (Mandiri GazCard)?

The validity of Mandiri Pre-paid Card is 5 (five) years

If my Mandiri Pre-paid Card (Mandiri GazCard) is lost/stolen, can I ask the bank to block the card?

Bank cannot block a lost/stolen card and the bank cannot pay the lost/stolen balance because the balance of Mandiri Pre-paid card (Mandiri GazCard) is IN the card. It is as a substitute for hard cash. It is transferable and transaction method is offline.

If I fail to top up my Mandiri Pre-paid card through Mandiri Internet meaning the balance in my account has been debited but the balance in my Mandiri Pre-paid (Mandiri GazCard) is not adjusted?

Card holder can contact the nearest Mandiri branch (to be directed to Mandiri Call 14000) and/or call Mandiri Call 14000 to make the complaint.

Can I perform purchase/sale transaction using Mandiri Pre-paid Card (Mandiri GazCard) through Mandiri Internet?

No, because Mandiri Pre-paid Card (Mandiri GazCard) is contactless. In order to perform a purchase/sale transaction, the card has to be place on merchant EDC machine dongle/card reader.

Where can corporate clients contact if they are interested in Mandiri Pre-paid (Mandiri GazCard)?

They are welcome to contact this number (021) 526–3822.

Gaz Card