Mandiri Western Union
Is a fast service for sending/receiving money (real time on line) done across countries or within a country.
Benefits
- Fast, funds can be withdrawn by the Recepient in seconds
- Served by +/- 170,000 agents which spread throughut +/- 200 countries
- Sender/Receiver does not need to have an account at the bank or not necessarily a permanent resident of the sending country or destination country.
- Remittance to certain countries must be completed with a security that is a test question
General Terms and Conditions
- Available at Bank Mandiri Branches
- Available for individual/Business Entities account holders/non account holders of Bank Mandiri
- Sender/Receiver/Business Entity’s proxy must submit original identity documents.
- Maximum outgoing transfer nominal value is USD 7,500,- or its equivalent
- Paying agent pays to the Recipient in the destination country’s local currency or in an agreed currency at the time of transmittal.
- Sender will be charged a transmission fee.
- Receiving of money at Bank Mandiri is free of charge (except duty stamp)
Products
- Will Call
- This is a service for sending or receiving money in which the Recipient is a person/ individual
- Quick Pay
- This is a service for sending money in which theRecipient is a Business Entity registered at a client list in Western Union system
- Additional Services
- Sending Message
- Sending security password (test question) *
- Physical delivery to the Recipient’s address *
- Notification of money transmittal to the Recipient (phone notification) *
Requirements for Sending/Receiving Money
- Sending Money
- Complete and sign an application slip for sending money
- Hand in money (rupiah currency) and valid original identity documents
- Inform the transfer data to the Recipient which include Sender’s name, amount of money sent, country of origin of transfer and transmittal reference number.
- Receiving Money
- Complete and sign an application slip for receiving money and submit valid identity documents
- Know the transfer data which include Recipient’s name, Sender’s name, amount sent, country of origin of transfer and transmittal reference number (required only for certain condition).
- Customer receives the money in rupiah.
* Service is available in certain countries only





