Mandiri Western Union

Is a fast service for sending/receiving money (real time on line) done across countries or within a country.

Benefits

  • Fast, funds can be withdrawn by the Recepient in seconds
  • Served by +/- 170,000 agents which spread throughut +/- 200 countries
  • Sender/Receiver does not need to have an account at the bank or not necessarily a permanent resident of the sending country or destination country.
  • Remittance to certain countries must be completed with a security that is a test question

General Terms and Conditions

  • Available at Bank Mandiri Branches
  • Available for individual/Business Entities account holders/non account holders of Bank Mandiri
  • Sender/Receiver/Business Entity’s proxy must submit original identity documents.
  • Maximum outgoing transfer nominal value is USD 7,500,- or its equivalent
  • Paying agent pays to the Recipient in the destination country’s local currency or in an agreed currency at the time of transmittal.
  • Sender will be charged a transmission fee.
  • Receiving of money at Bank Mandiri is free of charge (except duty stamp)

Products

  • Will Call
  • This is a service for sending or receiving money in which the Recipient is a person/ individual
  • Quick Pay
  • This is a service for sending money in which theRecipient is a Business Entity registered at a client list in Western Union system
  • Additional Services
    • Sending Message
    • Sending security password (test question) *
    • Physical delivery to the Recipient’s address *
    • Notification of money transmittal to the Recipient (phone notification) *

Requirements for Sending/Receiving Money

  • Sending Money
    • Complete and sign an application slip for sending money
    • Hand in money (rupiah currency) and valid original identity documents
    • Inform the transfer data to the Recipient which include Sender’s name, amount of money sent, country of origin of transfer and transmittal reference number.
  • Receiving Money
    • Complete and sign an application slip for receiving money and submit valid identity documents
    • Know the transfer data which include Recipient’s name, Sender’s name, amount sent, country of origin of transfer and transmittal reference number (required only for certain condition).
    • Customer receives the money in rupiah.

* Service is available in certain countries only

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