It is Bank Mandiri`s privacy policy that is aimed to protect all secrets of the customers and to guarantee security for customers who are willing to visit Mandiri Internet banking.

Mandiri Internet banking is secured by Secure Socket Layer (SSL) 128-bit encryption. It is used to secure customers and to protect Bank Mandiri server. As to improve security, the bank installed time out system that is the Internet access would automatically be halted if there would be no activity within 10 minutes.

In addition, Bank Mandiri always reminds employees on how important is to protect the secrecy of our customers. Bank Mandiri would never show or sell our customers` data to the third party. To guarantee bank secrecy is our priority.

Bank Mandiri would only record general information of our customers who visit Mandiri Internet Banking, such as:

• Domain name used by customers in order to access the Internet
• Internet address used by customers to access Bank Mandiri web site
• Browser`s name
• Day, date, and time, when to access the Internet
• Type of information being selected by customers.

In order to access Mandiri Internet Banking, customers must fill in User ID and PIN. The customers would be needed to verify PIN to conduct any financial transaction.

Since there are many varied Internet browser applied in the Internet system, the Internet banking service is therefore required to apply security browser system that is compatible with each security browser system. Bank Mandiri has decided to provide Internet banking services with the systems that are more compatible to be accessed by using Netscape Communicator 4.7 or Microsoft Internet Explorer version 5.01, or its latest version.